You Can View Your Account and Recent Activity Online

Posted By on August 15, 2016

Your account is available for you to view on our website. From our home page, click on “Pay Your Bill On-Line”. This tab is located beneath the autum picture. Or you can click on the link “Central Valley Cable Payment Page” located in the column on the right side of the home page. Our secure site allows you to see your statement, and make a payment all in one location.
We also have a monthly recurring Auto Pay system that you can sign up with.
Call for details 707-884-4111

GET YOUR STATEMENT FASTER !!! YOU’LL NEVER BE LATE !!!

Posted By on August 15, 2016

You never have to wait on the postal service again. When it comes to receiving your monthly bills, it doesn’t have to be a long drawn out process. You can have your bills the minute that they are processed.
CalNeva Broadband can email your statement to you.
CALL FOR DETAILS 707-884-4111

VIDEO RATE INCREASE APRIL 2016

Posted By on February 23, 2016

CalNeva Broadband / Central Valley Cable Customers

 

Price increase on video packages only are effective

April 1, 2016, and are as follows:

 

Basic Digital (includes Life-Line channels)         $67.00

Senior Basic (includes Life-Line channels)         $65.00

Life-Line  (channels 02-131)                                   $32.00

Digital Preferred                                                        $10.99

HBO     (8 channels)                                                  $17.99

Cinemax     (4 channels)                                           $14.60

HBO/Max Combo                                                       $25.90

Starz / Encore    (17 channels)                                 $14.95

Showtime / TMC   (12 channels)                             $14.95

No other services/prices are scheduled for changes at this time.

*Customers with bundled packages are not subject to price changes at this time.

INTERNET SPEEDS AND BANDWIDTH ALLOWANCES JANUARY 2016

Posted By on February 19, 2016

   2-WAY INTERNET SPEED & PRICES

EFFECTIVE JANUARY 1, 2016

 

      PACKAGE                   SPEED             ALLOWANCE                               PRICE

ECONOMY   (UP TO)  2MEGX1MEG         15 GIG/MO.        NO DISCOUNT $24.99

===================================================================

SUPER LITE   (UP TO) 4MEGX1.5MEG    30 GIG/MO.                             $44.99

                       CABLE SUB. /$10.00 disc.                                           $34.99

==============================================================

LITE              (UP TO) 6MEGX1.5MEG   60 GIG/MO.                              $54.99

                         CABLE SUB. /$10.00 disc.                                           $44.99

==============================================================

REG-PREM   (UP TO) 10MEGX2MEG     100 GIG/MO.                         $79.99

                         CABLE SUB.   /$10.00 disc.                                  $69.99

==============================================================

ELITE-RES   (UP TO)  15MEGX3MEG          200GIG/MO.                  $89.00

                             CABLE SUB. /$10.00 disc.                                $79.00

==============================================================

ELITE-BUS  (UP TO)  25MEGX3MEG        300GIG/MO.                     $109.00

COMMERCIAL PKG   30MEGX5MEG      UNLIMTED                        $199.99

The Internet is Up! Cable Slasher to Blame for Yesterday’s Outage, Says AT&T

Posted By on September 4, 2015

The Internet is Up! Cable Slasher to Blame for Yesterday’s Outage, Says AT&T

 

Regular AT&T Internet service is back on for us this morning here in midtown Eureka, after yesterday’s total outage. What about you? Where are you? Are all of your telecommunications functional again?

Meanwhile: The best route to information from AT&T has been through State Sen. Mike McGuire and Assm. Jim Wood, who have apparently been able to get real people on the line. This morning, McGuire tweets that AT&T has changed its tune: Yesterday afternoon, about six hours or more into the outage, it was blaming the failure of its fiber-optic line on a “rock slide” near Ukiah. Today it’s saying that the line was deliberately slashed:

 

Massive Communication Outage North Coast!!!

Posted By on September 3, 2015

THE INTERNET IS DOWN!!! Massive AT&T Outage Takes Humboldt County Phones, Internet, Etc. Offline

Central Valley Cable has been monitoring this vary large communication outage all afternoon. The outage does not effect only cabled internet service, but also ATT phone lines and some various satellite systems and services as well. You can follow the link below and get the whole story as well as updates.

http://lostcoastoutpost.com/2015/sep/3/internet-down-massive-t-outage-takes-humboldt-coun/
US National Weather Service Eureka California

Government Organization · 11,013 Likes
EXCEPT FOR Emercency 911, Central Valley Cable services are so far unaffected.

There is a communications outage in parts of northwest California. At the current time, Mendocino County is experiencing trouble with their 911 Emergency phone lines. The County has asked the National Weather Service to relay this message: If you have a 911 emergency and you have a land line phone that works please call 707-459-5336. If you have a cell phone please TEXT to 707-489-2749. If neither method works please go to your local police or fire department for help.

NEW EMAIL PLATFORM STARTS JULY 14, 2015

Posted By on June 27, 2015

                                                  New Email Platform to Subscribers

On Tuesday, July 14, 2015, a new email platform will go into effect for all Central Valley Cable customers. The current email platform is scheduled to be retired on July 14, 2015.

Your current email address will remain the same Example (JohnDoe@cvcca.com).  Settings will need to be changed.

 

Our goal is to continue to provide you with the highest quality of services you are accustomed to.  While the new email will have a brand new look and feel, be assured you will have the access you need to check your email anytime – anywhere that enables you to stay productive.

 

Please take this time to review what Google services you are currently utilizing as the new email platform includes only traditional email and related services as described below:

 

  • Webmail interface, POP & IMAP Services
  • 10 GB Total Mail and File Storage
  • File Sharing Capability
  • Calendar/Contact Services

 

All other Google App features will no longer be available with this email account effective Tuesday, July 14, 2015.

INTERNET SPEEDS AND PRICES JUNE 2015

Posted By on June 5, 2015

                                               
                             2-WAY INTERNET SPEED & PRICES
                                                       EFFECTIVE JANUARY 1ST 2016

 

PACKAGE                           SPEED                  ALLOWANCE                           PRICE

ECONOMY   (UP TO) 2 MEG X 1 MEG           15 GIG/MO.  (no discount)   $24.99

 

==============================================================

SUPER LITE                4 MEG X 1.5 MEG     30 GIG/MO.                            $44.99
                                    (UP TO )             CABLE SUB.    /$10.00 disc.         $34.99

==============================================================

LITE                             6 MEG X 1.5 MEG    60 GIG/MO.                            $54.99
                                     (UP TO)             CABLE SUB.    /$10.00 disc.         $44.99

==============================================================

REG-PREM                  10 MEG X 2 MEG   100 GIG/MO.                            $79.99
                                       (UP TO)           CABLE SUB. /$10.00 disc.            $69.99

==============================================================

ELITE-RES                 15 MEG X 3 MEG         200 GIG/MO.                          $89.00
                                     (UP TO)                CABLE SUB. /$10.00 disc.           $79.00
==============================================================

ELITE-BUS                25 MEG X 3 MEG           300 GIG/MO.                         $109.00

                                (UP TO )                   CABLE SUB. / $10.00 disc.            $99.00

==============================================================

COMMERCIAL                30 MEG X 5 MEG           UNLIMITED                       $199.99

                                (UP TO )                   CABLE SUB. / $10.00 disc.             $189.99

 $ 1.00 CHARGE PER GIG OVER USE

TV SERVICES AND PRICES

Posted By on June 3, 2015

  SERVICES AND PRICES  Effective APRIL 1, 2016

NEW  INSTALLATION FEE $65.00

ADD NEW SERVICE TO EXISTING SUBSCRIBER $45.00 (If truck roll needed)

SERVICES AND PACKAGES – CABLE TV

Rates shown do not include franchise & regulatory fees.

Rates, services and service areas subject to change.

Basic Digital Cable Television     (74 channels)

Standard Rate (includes Life Line) ………………………..$67.00 /mo

Senior / Veteran Rate …………………………………………..$65.00 /mo

Life-Line Rate (channel 2 – 131)……………………………..$32.00 /mo

Digital Preferred (32 channels)………………………………$10.99 /mo

Digital Music (42 channels)….no extra charge with Basic or Extended TV Service

 

Premium Cable Television

HBO (8 channels)…………………………………………………$17.99 /mo

Cinemax (4 channels) …………………………………………..$14.60 /mo

HBO / Cinemax Combo ……………………………………….$25.90 /mo

Starz / Encore (17 channels)…………………………………..$14.95 /mo

Showtime/TMC (12 channels)………………………………..$14.95 /mo

HI-DEFINITION (23 channels including Hi-Def Locals)    $5.99  ( DVR Converter required)

High Definition / Dual Tuner DVR Converter ……………………$8.95 per mo

1st  Standard Digital Converter  NO Charge with Standard Basic Cable

Each additional converter $2.95 per month

 

ALTERNATE CHANNELS FOR LIFELINE VIEWERS

Posted By on June 2, 2015

 

 

 

Alternate Channels for Didigtal conversion 001

 

(click to view larger)

 

IF YOU HAVE LIFELINE SERVICE, AND YOU HAVE A DIGITAL TV, PLEASE PLEASE DO A SCAN ON YOUR TELEVISION, (FOUND IN THE MENU ON YOUR REMOTE) TO USE THE ALTERNATE CHANNELS AVAILABLE IN THE LINK ABOVE TO VIEW OUR NEWEST DIGITAL CHANNELS.

If you do not have a digital television, CVC is going to offer digital converter boxes to LifeLine customers ate the same rate offered to Basic Subscribers.  First converter is courtesy to the account. Additional boxes will cost $2.95 per month.