The Internet is Up! Cable Slasher to Blame for Yesterday’s Outage, Says AT&T

Posted By on September 4, 2015

The Internet is Up! Cable Slasher to Blame for Yesterday’s Outage, Says AT&T

 

Regular AT&T Internet service is back on for us this morning here in midtown Eureka, after yesterday’s total outage. What about you? Where are you? Are all of your telecommunications functional again?

Meanwhile: The best route to information from AT&T has been through State Sen. Mike McGuire and Assm. Jim Wood, who have apparently been able to get real people on the line. This morning, McGuire tweets that AT&T has changed its tune: Yesterday afternoon, about six hours or more into the outage, it was blaming the failure of its fiber-optic line on a “rock slide” near Ukiah. Today it’s saying that the line was deliberately slashed:

 

Massive Communication Outage North Coast!!!

Posted By on September 3, 2015

THE INTERNET IS DOWN!!! Massive AT&T Outage Takes Humboldt County Phones, Internet, Etc. Offline

Central Valley Cable has been monitoring this vary large communication outage all afternoon. The outage does not effect only cabled internet service, but also ATT phone lines and some various satellite systems and services as well. You can follow the link below and get the whole story as well as updates.

http://lostcoastoutpost.com/2015/sep/3/internet-down-massive-t-outage-takes-humboldt-coun/
US National Weather Service Eureka California

Government Organization · 11,013 Likes
EXCEPT FOR Emercency 911, Central Valley Cable services are so far unaffected.

There is a communications outage in parts of northwest California. At the current time, Mendocino County is experiencing trouble with their 911 Emergency phone lines. The County has asked the National Weather Service to relay this message: If you have a 911 emergency and you have a land line phone that works please call 707-459-5336. If you have a cell phone please TEXT to 707-489-2749. If neither method works please go to your local police or fire department for help.

NEW EMAIL PLATFORM STARTS JULY 14, 2015

Posted By on June 27, 2015

                                                  New Email Platform to Subscribers

On Tuesday, July 14, 2015, a new email platform will go into effect for all Central Valley Cable customers. The current email platform is scheduled to be retired on July 14, 2015.

Your current email address will remain the same Example (JohnDoe@cvcca.com).  Settings will need to be changed.

 

Our goal is to continue to provide you with the highest quality of services you are accustomed to.  While the new email will have a brand new look and feel, be assured you will have the access you need to check your email anytime – anywhere that enables you to stay productive.

 

Please take this time to review what Google services you are currently utilizing as the new email platform includes only traditional email and related services as described below:

 

  • Webmail interface, POP & IMAP Services
  • 10 GB Total Mail and File Storage
  • File Sharing Capability
  • Calendar/Contact Services

 

All other Google App features will no longer be available with this email account effective Tuesday, July 14, 2015.

INTERNET SPEEDS AND PRICES JUNE 2015

Posted By on June 5, 2015

                                               
                             2-WAY INTERNET SPEED & PRICES
                                                       EFFECTIVE JANUARY 1ST 2016

 

PACKAGE                           SPEED                  ALLOWANCE                           PRICE

ECONOMY   (UP TO) 2 MEG X 1 MEG           15 GIG/MO.  (no discount)   $24.99

 

==============================================================

SUPER LITE                4 MEG X 1.5 MEG     30 GIG/MO.                            $44.99
                                    (UP TO )             CABLE SUB.    /$10.00 disc.         $34.99

==============================================================

LITE                             6 MEG X 1.5 MEG    60 GIG/MO.                            $54.99
                                     (UP TO)             CABLE SUB.    /$10.00 disc.         $44.99

==============================================================

REG-PREM                  10 MEG X 2 MEG   100 GIG/MO.                            $79.99
                                       (UP TO)           CABLE SUB. /$10.00 disc.            $69.99

==============================================================

ELITE-RES                 15 MEG X 3 MEG         200 GIG/MO.                          $89.00
                                     (UP TO)                CABLE SUB. /$10.00 disc.           $79.00
==============================================================

ELITE-BUS                25 MEG X 3 MEG           300 GIG/MO.                         $109.00

                                (UP TO )                   CABLE SUB. / $10.00 disc.            $99.00

==============================================================

COMMERCIAL                30 MEG X 5 MEG           UNLIMITED                       $199.99

                                (UP TO )                   CABLE SUB. / $10.00 disc.             $189.99

 $ 1.00 CHARGE PER GIG OVER USE

TV SERVICES AND PRICES

Posted By on June 3, 2015

SERVICES AND PRICES 2015

Updated information on current Television Prices and Packages offered by CVC. Please click the “Services and Prices 2015” link above.

ALTERNATE CHANNELS FOR LIFELINE VIEWERS

Posted By on June 2, 2015

 

 

 

Alternate Channels for Didigtal conversion 001

 

(click to view larger)

 

IF YOU HAVE LIFELINE SERVICE, AND YOU HAVE A DIGITAL TV, PLEASE PLEASE DO A SCAN ON YOUR TELEVISION, (FOUND IN THE MENU ON YOUR REMOTE) TO USE THE ALTERNATE CHANNELS AVAILABLE IN THE LINK ABOVE TO VIEW OUR NEWEST DIGITAL CHANNELS.

If you do not have a digital television, CVC is going to offer digital converter boxes to LifeLine customers ate the same rate offered to Basic Subscribers.  First converter is courtesy to the account. Additional boxes will cost $2.95 per month.

CHANNEL LINE-UP MAY 2015

Posted By on June 2, 2015

CHANNEL CARDS CVC May 2015

PLEASE CLICK ON THE Permalink above         “CHANNEL CARDS CVC MAY 2015”

to view our current channel line-up.

We have changged channels 15 – 31 to digital format for our customers viewing pleasure. Check it out!

TV RATE INCREASE 2015

Posted By on April 9, 2015

TV rates will increase on April 1, 2015

 All Basic and Senior Basic TV subscribers will notice a $5 increase on their monthly bill. As much as consumers want to blame the rate hike on greedy cable companies, it is truely passed down from the greedy programmers in the upper level of the industry. The costs to CVC are substantially more than what has had to be passed on to our customers, and we have done all we can to resist. All of the televison providers are having to raise the cost of service for the same reason. You can read this for yourself online by simply Googling “television rate increases 2015” Satellite companies have raised rates from 3% – 8% this year.

We have had to eliminate some channels, (Comcast Bay Area Sports & Univision) that has prompted the leave of many customers. CVC does not find it more beneficial to super charge all customers, in order to make a few happy.

The costs of these channels, was to be spread across the board to eveyone, and was not offered on an ala cart basis. Until Central Valley Cable is able to absorb the cost, or provide an ala cart alternative, we have opted to not carry the channels at this time, and revisit them in the future.

On a much lighter note, the NFL will no longer be blocking out local games. That means you will be able to watch the entire season on CVC TV.

You can view the bay area networks (FOX<NBC<CBS<ABC) in HD if you have a DVR.  Never miss a move! You do not have to subscribe to the HI-DEF channel package to see these channels.

CVC is always working to improve our services. We appreciate your patience and patronage as we strive to move forward.

Great Thanks!

Central Valley Cable Staff

PAY YOUR CVC BILL ON-LINE

Posted By on June 3, 2014

CENTRAL VALLEY CABLE CUSTOMERS can now pay their bill on-line with our Secure Direct-Pay link from our home page. It’s as easy as clicking on the “Pay Your Bill On-Line” link below the picture of the sunset. It’s beautiful, It’s easy and it saves time and money.

DID YOU KNOW?

CVC customers can monitor their bandwidth usage from our home page. It’s as easy as clicking on the “My Account portal” and signing in with your cvcca.com email address that was given to you by our staff. If you don’t have one, please call the business office durning normal business hours and request your new cvcca.com email address. Each CVC account is allowed up to 5 email addresses.

Are You Doing Your Part to Conserve?

Central Valley Cable is enabling our customers to “Go Green” 

Even if it is just one of the bills you receive monthly, you can receive your CVC bill via  Email Statement

The statements come in the same format as the ones that are mailed out through the postal system, and are ready for you to print or digitally file after using our convient On-Line Bill Pay.

HI-SPEED INTERNET JUST GOT FASTER!!! BANDWIDTH ALLOWANCE JUST GOT BIGGER!!!

Posted By on July 23, 2013

2-WAY INTERNET SPEED & PRICES

EFFECTIVE JULY 1ST 2014

 

PACKAGE    SPEED        ALLOWANCE            PRICE

ECONOMY    (UP TO)     1MEGX1MEG    10 GIG/MO.        NO DISCOUNT $24.99

================================================================

SUPER LITE    (UP TO)    2MEGX1MEG    20 GIG/MO.            $44.99

        CABLE SUB.    /$10.00 disc.        $34.99

================================================================

LITE        (UP TO)     3MEGX1MEG    30 GIG/MO.            $54.99

                     CABLE SUB. /$10.00 disc.        $44.99

================================================================

REG-PREM    (UP TO)           6MEGX1MEG           60 GIG/MO.                                                    $79.99

            CABLE SUB.    /$10.00 disc.        $69.99

================================================================

ELITE-RES    (UP TO)        10MEGX1MEG          100GIG/MO.            $89.00

        CABLE SUB. /$10.00 disc.        $79.00

================================================================

ELITE-BUS     (UP TO)      12MEGX1MEG        200GIG/MO.                       $109.00