CVC Acceptable Use Policy

CENTRAL VALLEY CABLE TV’s ACCEPTABLE USE POLICY

This is a brief summary to the accepted use on the High Speed Internet. You can read the AUP in it’s entirety by clicking on the link to the attachment. This can also be obtained at our office during business hours.

1. The varying levels of service are defined by pricing, upload and downloaded speed maximums, and the amount of data (traffic) allowed in a monthly period.

2. All subscribers must comply with the bandwidth/network traffic, data storage and other limitations of the services.

2.0 Bandwidth/Network Traffic and Other Limitations.
2.1.  CVC provides various levels of residential and commercial broadband services.

3. Users must ensure that their activity does not improperly restrict, inhibit or degrade any other customer’s use of the Services, nor represent an unusually large burden on the network.

4. CVC’s Internet service provides bandwidth which is shared by its subscribers.

5. Peak usage can and will affect overall speeds available during high demand periods.

6.    Any customer consistently exceeding the service level guidelines will be contacted and, should the usage abuse continue, be offered a level of service more closely matching their needs, be subject to reductions in their maximum speed settings, or be denied service.

 

The guidelines for Bandwidth/Network Traffic Usage/month for each service package are as follows:

  • Super Lite – 384 KBPS x 384 KBPS maximum speeds and total traffic (upload and download) totaling 10 Gigabytes per month.
  • Lite — 512 KBPS x 384 KBPS maximum speeds and total traffic (upload and download) totaling 15 Gigabytes per month.
  • Premium- 1Meg x 512 KBPS maximum speeds and total traffic (upload and download) totaling 20 Gigabytes per month.
  • Elite Residential  – 3 Meg x 1 Meg maximum speeds and total traffic (upload and download) totaling 30 Gigabytes per month.

Business Elite – 3 Meg x 1 Meg maximum speeds and total traffic (upload and download) totaling 100 Gigabytes per month

 

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